Terms & Conditions
Disclaimer
I have provided the best possible representation of all artworks on this website. However, artworks may vary slightly from the digital images provided. Colours can appear different, due to lighting variations.
Please check artwork dimensions carefully before purchasing.
Please do raise all enquiries regarding artworks, sales, exhibitions & press with the studio directly, via the Contact Page provided.
Preserving your new artwork
Please avoid touching the surface of all artworks, especially paper & wood.
Natural acids damage surfaces.
Keep handling to a minimum & please wear appropriate hand coverings when hanging.
Please hang all artworks away from direct sun & other UV lighting.
UV rays will damage colour, structure and the longevity of an artwork.
Clean exposed surfaces with a clean, lint-free cloth when necessary.
All works on paper should be preserved in conservation OR museum grade framing.
99% UV glazing.
Museum grade mountboard.
Purchasing printed editions
Please note: The printed editions offered in the studio shop are prepared to order.
Time for completion & delivery of printed editions is usually 7-14 days from date of order.
A bespoke museum grade framing service is available upon request.
Payment
Secure online card transactions are processed by PayPal.
Venmo app users can select this payment method at checkout, after clicking ‘continue with PayPal’ (supported mobile browsers only).
British Pound Sterling (£ GBP) is the accepted payment currency.
Artworks are dispatched from the UK. Buyers from outside the UK are responsible for all import duties, customs & taxes in their country of origin.
International credit card providers & banks determine foreign exchange rates. Please check your card issuer & PayPal at time of purchasing, for additional fees for which you will be liable.
Packaging & dispatch
Artworks are thoroughly checked & carefully packaged to conservation standards.
A signed certificate of authenticity will be enclosed.
Due to the care & attention in our delivery preparation, artworks are usually dispatched within 3 working days. (If longer, we will advise). Please let me know should you require your artwork sent sooner.
Free UK Delivery (mainland UK)
All UK orders are shipped via ‘Royal Mail Special Delivery Guaranteed by 1pm’.
Full tracking.
Signature required upon delivery.
Guaranteed delivery by 1pm, day after posting.
Guaranteed Saturday delivery available for an extra fee. Please see options at checkout.
For specific delivery requirements, please advise immediately after purchase.
Worldwide Delivery
All International orders are shipped via ‘Royal Mail International Tracked’.
Delivery to EU within 3-5 working days, after posting.
Delivery worldwide within 5-7 working days, after posting.
Full Tracking.
Returns
I really hope you will be delighted with your new artwork & investment.
I take the upmost care in packaging the artworks securely before transit. In the unfortunate event that the artwork(s) should arrive damaged, please contact the studio within 24hrs of ‘tracking delivery confirmation’, so the issue can be resolved with the couriers. A full refund will be issued upon receipt of returned artwork(s).
Please contact the studio for details on returning the artwork(s) - Address & accepted shipping methods will be provided.
Please provide photographic evidence of damage for insurance purposes.
In the unlikely event that you purchase an artwork that is no longer available, I will contact you immediately and issue a refund.
Please contact the studio within 24hrs of ‘tracking delivery confirmation’, should you wish to return the artwork.
Please avoid touching the surface of all artworks.
Return address & accepted shipping method will be provided.
Artwork(s) must be returned in original condition & packaging.
Buyer is responsible for all return shipping costs (including duties, customs & taxes)
Upon the studio’s receipt of the returned artwork(s) in original condition, a refund will be processed.
Many thanks for your continued support,
James @ Studio J Burke